Dashboard

System Health

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API Response
Target < 200ms
Database
Target < 10ms
Memory (Heap)
Uptime
WOs Today
Active Agents
Awaiting Confirm
Open Batches
Open Disputes
refreshing in 60s

Advanced Contribution Analytics — SA Coverage

None 1–2 3–5 6–10 11+
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Recent Work Orders

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Bank Account Register

Browse Accounts

Banks

Companies

Skip Trace Agents

Rate cards define the billing amount per agent (or agent type) × bank × billing type. Agent-specific rates override agent-type rates.

Rate Card Definitions

Colour-coded by role — consistent across agents, contracts & invoicing

Rate Cards

Work Orders

Billing Batches

Finance-managed rate card. Each Book/Product has a fixed base rate. Subtotal formula: Rate × Qty × % Split

Book / Product Rate Card

% Split Rate Reference

Company Identity

No Logo

PNG / JPG · max 2 MB

CDC Certificate — Company

Click or drag & drop
PDF, PNG, JPG · max 5 MB

System Users

Agent Contracts

Invoice Lines — Bank Confirmations

Outcome Management

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Dispute Queue

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ANPR Camera Cost Configuration

Per-agent monthly rental and per-hit deduction — deducted from net commission on INVOICE_CREATED

IRP3 Tax Certificates — Independent Contractors

Generate an IRP3(b) tax certificate for any contractor for a given South African tax year (March–February). The certificate opens in a new tab and can be printed to PDF.

Select an agent and tax year, then click Generate to open the certificate in a new tab.

Audit Log

Billing Outcome Categories

EDC Field Agent Directory

EDC agents are vetted and onboarded exclusively by Procurement. Agents only appear in the active directory once Approved and Onboarded.

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Payroll — Salaried Employees

Salaried Employee Profiles

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